The Massage Therapist performs professional massages and body treatments for our Guests with unparalleled personalized service, professionalism and exceptional knowledge in the field of the healing arts while ensuring high levels of customer service are achieved and maintained throughout their stay at the White Barn Inn.

Key Duties and Responsibilities:
  • Support The White Barn Inn Spa philosophy through the consistent use of its spa standards and procedures so to ensure full Guest satisfaction
  • Provide consistent high quality treatments in accordance with spa protocols and accepted certification practices and as taught by the Treatment Supervisor
  • Be on time for appointments and thoroughly review appointments after completing each treatment
  • Escort guests to and from treatment room and attend to any immediate needs throughout the Spa visit
  • Have the ability to courteously interact and answer all spa and hotel related questions with guests
  • Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met
  • Ensure guest comfort and safety throughout the treatment
  • Ensure treatment room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms
  • Properly care for equipment and use proper amounts of product to assist with cost controls
  • Report dysfunctional equipment to Treatment Supervisor
  • Maintain and assist in inventory of supplies as required by the Lead Therapist
  • Attend daily briefing, weekly and monthly spa meetings or training courses as required
  • Assist in all areas and operations and support fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa
  • Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Lead Therapist
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
  • Actively promote home care programs and attend all retail product knowledge training
  • Maintain current professional licenses
Person Specification:
Education 
High School Diploma or equivalent preferred. Valid Massage Therapy Certification from a recognized school of massage. A current Maine state massage license is a must. Specific training and certifications in massage therapy, specialty treatments and body treatments as necessary.
 
Functional Skills, Knowledge  
Ideal candidate possesses a thorough knowledge of numerous holistic concepts, spa trends and massage modalities, as well as a general understanding of body treatments. Minimum of two years’ experience in a luxury spa environment is highly appreciated.
Excellent interpersonal and communication skills. Ability to relate to all levels of management, colleagues and guests. Positive attitude, team focus, enthusiasm, excellent customer service skills. Enjoy working with people and possess a friendly and outgoing personality.  
 
Other Requirements
Able to work on a flexible schedule which includes week-ends and holidays, according to department needs. 

 

This is a non-management position
This is a part time position

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