Company & Property Description
 
Whether traveling on a ski trip to Aspen, or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection.  At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.
 
Located in the beautiful coastal town of Kennebunk, White Barn Inn has been a beloved local landmark for over 150 years, synonymous with warm New England hospitality, rustic charm and uncompromising attention to detail. Just a 90 minutes’ drive north of Boston, this inviting property is renowned as one of the country’s most distinctive getaways. At the White Barn Restaurant, award-winning dining and expertly choreographed service unfold in a converted barn that is more than 150 years old.
 
Role Summary
 
Become one of the authors of our story.  Join our team as Housekeeping Manager at the White Barn Inn in Kennebunk Maine.  You will report to the Director of Rooms.  You will be responsible for running of all aspects of the Housekeeping department, including forecasting and budgeting, laundry, guest rooms, front and back of the house areas to ensure adherence with cleanliness, sanitation and health/safety procedures.
 
Core Responsibilities
 
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:
  • Organise and manage the cleaning of guestrooms in accordance to hotel standards (making beds and changing bed linen, cleaning bathrooms, vacuuming, dusting, trash removal and disposal, etc.).
  • Organise and supervise cleaning of hallways, lobby, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work area as required by the management.
  • Check rooms upon arrival, occupied and during turndown service so to ensure linen, towels, room supplies and amenities are replenished and nicely arranged.
  • Organise the staff schedule; supervise the team with a hands on approach, ensuring the correct completion of all required tasks in a timely fashion.
  • Maintain close and efficient communication with maintenance team and management, in order to ensure that the hotel product is constantly kept at an excellent condition.  
  • Monitor stocks and perform regular inventories of all housekeeping supplies, amenities, linen and tools, making sure that staff has any necessary items to perform their assignments at their best.
  • Follow and supervise safe operational procedures in regards to use of cleaning chemicals.
  • Develop a positive relationship with guests and team members, whilst remaining professional and service orientated at all times.  
  • Implement all aspects of departmental training on the job functions.
  • Recruit, schedule and train all new housekeeping staff members.
  • Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.
  • Uphold the highest standards of cleanliness, safety, and conduct.
  • Knowledge of OSHA and safety standards within Housekeeping department.  
  • Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event
  • Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
  • Ensure we maintain a safe working environment.
     
    Required Qualifications
  • Previous experience managing a team of housekeeping employees through motivation, coaching and development.
  • The ability to anticipate customer needs, change goals and direction quickly and multitask.
  • Working knowledge of rooms management systems.
  • Superb organization and communication skills.
  • Reliability, diligence, dedication and attention to detail.
 
 
What Else?
 
At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives. 
 
If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

 

This is a management position
This is a full time position

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