Role Summary
The Massage Therapist performs professional massages and body treatments for our Guests with unparalleled personalized service, professionalism and exceptional knowledge in the field of the healing arts while ensuring high levels of customer service are achieved and maintained throughout their stay at the White Barn Inn.

Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:
  • Support The White Barn Inn Spa philosophy through the consistent use of its spa standards and procedures so to ensure full Guest satisfaction
  • Provide consistent high quality treatments in accordance with spa protocols and accepted certification practices and as taught by the Treatment Supervisor
  • Be on time for appointments and thoroughly review appointments after completing each treatment
  • Escort guests to and from treatment room and attend to any immediate needs throughout the Spa visit
  • Have the ability to courteously interact and answer all spa and hotel related questions with guests
  • Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met
  • Ensure guest comfort and safety throughout the treatment
  • Ensure treatment room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms
  • Properly care for equipment and use proper amounts of product to assist with cost controls
  • Report dysfunctional equipment to Treatment Supervisor
  • Maintain and assist in inventory of supplies as required by the Lead Therapist
  • Attend daily briefing, weekly and monthly spa meetings or training courses as required
  • Assist in all areas and operations and support fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa
  • Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Lead Therapist
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
  • Actively promote home care programs and attend all retail product knowledge training
  • Maintain current professional licenses

Required Qualifications
  • Must have evening and weekend availability
  • High School Diploma or equivalent preferred.
  • Valid Massage Therapy Certification from a recognized school of massage.
  • A current Maine state massage license is a must.
  • Specific training and certifications in massage therapy, specialty treatments and body treatments as necessary.

What Else?
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. The White Barn Inn has been a beloved local landmark for over 150 years, synonymous with warm New England hospitality, rustic charm and uncompromising attention to detail. Constructed in the 1860s, White Barn Inn’s original farmhouse has offered superb hospitality since the days of the Civil War. The inviting property is renowned as one of the country’s most distinctive getaways located near the sandy beaches and classic coastal town of Kennebunkport, Maine.


This is a hourly positions position

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