Woodfield Country Club is looking for an experienced Spa & Salon Receptionist. The receptionist will be responsible for scheduling appointments for members, answering phones, and providing a high standard of customer service to our membership. Must have strong communication and multi-tasking skills. 

Part and full-time hourly positions available. Must be available to work flexible hours, including holidays and weekends.  


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Professional, courteous service to all inquiries, whether they are in person or on the phone.
  • Serve as a control to ensure that all those entering the facility are authorized to do so.
  • Escort any member or guest needing assistance whenever possible.
  • Possess a working knowledge of all facility opening/closing procedures.
  • Operate point of sale system and charge member appropriately for goods and services rendered.
  • Keep work area clean and presentable at all times.
  • Accurately schedule appointments for facials and massages, hair and nails.


REQUIREMENTS

  • Previous experience in a luxury spa and/or salon environment required
  • Excellent communication and customer service skills
  • Ability to work flexible schedule, including weekends and holidays
  • Excellent computer skills
  • Knowledge of Encore/JONAS scheduling systems preferred
  • 2 to 3 years experience in role or similar luxury hospitality experience preferred 

Woodfield Country Club is a drug-free workplace and candidates must be able pass a pre-employment drug screen. EEO

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