Tennis Front Desk Lead Attendant (Boca Raton, FL)

Woodfield Country Club in Boca Raton is seeking a Tennis Front Desk Lead Attendant responsible for providing outstanding service to Woodfield members and guests in a professional and courteous manner.  The Tennis Front Desk Lead Attendant is the “Hub of Information” for staff and members regarding the tennis operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assist with the training of all new Tennis and Pickleball Attendants
• Assist our Desk Supervisor by sending court condition emails during inclement weather, creating court sheets; and assigning daily opening and closing side work
• Support daily retail operations including court booking assistance, and answering phone calls and efficiently operate the point-of-sale computer system and process transactions.
• Throughout each day, regularly visit pickleball and surrounding areas including basketball courts, play areas and Beach Tennis, report on any conditions needing attention.
• Assist desk attendants with court checks, as needed
• Maintain a positive rapport with members, co-workers and management always
• Create a sense of excitement about new merchandise and ensure that staff clearly understand and communicate the member price advantage at Woodfield
• Ensure that the Tennis desk staff actively promotes all events.  T
• Ensure the front desk and tennis pro staff are aware and knowledgeable of all soft and hard goods displayed in the pro shop
• This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested.

QUALIFICATIONS:

• Ability to demonstrate a high level of professionalism, attention to detail, and a caring attitude.
• Exhibits a passion for retail with a strong focus on delivering exceptional customer service.
• Strong interest in tennis/athleisure fashion and retail trends.
• Excellent organizational, and prioritization skills.
• Flexibility when scheduling, including availability to work days, nights, weekends and holidays.

REQUIREMENTS:

• 1-2 years retail apparel and/or sporting goods experience.
• Available to work days, nights, weekends and holidays
• Exceptional verbal and written communication skills
• Must have strong computer skills including Microsoft Office.

Woodfield Country Club proudly offers the following benefits:

• Complimentary Meals in Employee Café
• Employee Referral Bonus
• Birthday Recognition
• Employee Social Events
• Direct Deposit 
• On-site Parking

In addition to the benefits noted above, all Full-Time, year-round employees will be eligible to receive:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Supplemental Life Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Long Term Disability Insurance
• 401(k) Retirement Savings Plan with Club Match
• Paid Vacation
• Paid Personal Time Off
• Paid Holidays

Woodfield Country Club is a drug-free workplace, candidates must be able to pass a pre-employment drug screen. EOE

This is a non-management position
This is a full time position