RESICAP is the leading vertically integrated solution for institutional owners of single-family residential assets in the United States. Our services include asset acquisition and valuation, renovation and maintenance (ResiPro), new home construction (ResiBuilt), and property management (WRIPM). We operate in 34 states and 59 markets and have over 900 employees nationwide. 

Why work at RESICAP? We're a company known for our innovative, adaptable, and energetic culture and we're constantly looking for employees who challenge the status quo. We were ranked #15 on the Entrepreneur 360 list, #12 on Qualified Remodeler's Top 500, and #1 for ACG's fastest-growing company in Georgia. We've also caught the attention of the AJC which named our company one of Atlanta’s Top Workplaces for two years in a row - 2018 and 2019! Join us and discover the RESICAP difference!

Position Purpose
The Maintenance Estimator is responsible for identifying appropriate time requirements and labor/material costs for work orders by studying proposals, specifications, and related documents.

Job Responsibilities
  • Responsible for validating estimates and submitted price evaluations above client NTE.
  • Research warranties in internal maintenance and construction portals (HBAM and HBMM) for prior work completed on a property.
  • Utilize maintenance knowledge of pricing standards for labor hours and materials.
  • Review initial photos to determine scope of work needed.
  • Validates solution approach for a given work order.
  • Confirm the scope of the repair is in line with the description of the issue.
  • Ensure that all repair options have been exhausted before approving a new installation or replacement of an item.
  • Negotiate pricing with vendors based on knowledge of industry standards.
  • Prepares estimating sheet/guidelines for Maintenance Coordinators and Vendor.
  • Educate Maintenance Coordinators on pricing and labor standards for various maintenance industries.
  • Create and maintain vendor estimating process and technology.
  • Prepare pricing matrix for regional usage.
  • Detect patterns of recurring work orders and propose solutions to prevent common problems.
  • Requests re-submission of estimate by Maintenance Coordinator if needed; submit estimate to Client after validation.
  • Knowledge to reject improper bids due to pricing, description of work, or photo.
  • Communicate with clients and articulate reasoning behind estimate approvals or rejections.
Job Requirements 
  • 3+ years of experience in the maintenance, home insurance, or estimating industry
  • Must have strong estimating skills as this will be your main priority
  • Ability to multi-task, which requires strong organizational skills, attention to detail and quality
  • Knowledge of maintenance practices and labor costs in maintenance, plus a good knowledge of the uses and costs of materials
  • Thorough knowledge of residential construction with a good understanding of mechanical, electrical, and plumbing
  • Ability to represent the company to residents, vendors and team in a courteous and professional manner
  • Uses analytical and critical thinking for incoming inquiries to identify root causes of issues and make recommendations for resolution
  • Excellent verbal and written communication skills
  • Experience responding to customer emails
  • Strong problem-solving skills and data analysis abilities
  • Adaptable to feedback and requested changes
  • Strong customer service skills
  • Honest, ethical and handles things in confidential manner
  • Proficient with MS Office, Outlook and Internet applications
  • Experience utilizing Xactimate or RSMeans software

This is a non-management position
This is a full time position

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