Position Summary:
The Associate Relations Coordinator is responsible for providing administrative human resources support in all aspects of the day-to-day operations of the Great Teams! Department by assisting in a variety of areas within the department focusing on Immigration and Associate Relations.  The Coordinator, Associate Relations role is to promote and maintain an associate-oriented, high performance culture so we can achieve our mission, vision and values.

Daily City, CA Location

Primary Accountabilities:
  • Administrative (100%)
  • Coordinate with external legal team Immigration matters involving new and existing associate to handle all H-1B Visa and Green Card filing needs, including but not limited to the following:
    • work internally with management and foreign nationals to compile all documents needed in support of H-1B Visa and Green Card procedures.
    • ensure all paperwork, including applications for immigration and visas are completed accurately and timely
    • partner with external legal team to advise associates on general questions about H-1B Visa and Green Card processes
    • Manage Public Access Files, LCA etc.
  • Assist associates in answering any HR related questions, providing front line customer service that creates a center of excellence human resources department
  • Answer incoming Great Teams! telephone calls and make outgoing calls
  • Maintains and responds to inquiries from the Great Teams! Department email inbox
  • Receive and assess client/vendor needs via inbound calls
  • Assemble and administration of package deliverables with shipping and labeling, as needed
  • Assist business partners, as needed, in coordinating pre-employment activities, such as  background reporting and drug test
  • Assist business partners in processing and on-boarding new hires in HRIS system, including  the I9 tool, E-Verify and Equifax unemployment
  • Assist in ensuring all steps of the offboarding process is completed in a timely manner for associates separating the company
  • Assists in gathering reports required for various audits
  • Assist in maintaining accurate and complete personnel files in the HRIS System for all associates across the organization
  • Ensure appropriate employment postings (such as labor law posters) are up to date and posted as required.
  • Respond to requests for employment verifications
  • Perform special projects and other duties as assigned by management

Required Qualification:
  • Associate’s Degree (Bachelor’s Degree preferred)
  • 2-4 years work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
  • Proficient with Microsoft Office
  • Proficient with G-Suite
  • Individual Competencies:
  • Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.
  • Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
  • Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
  • Establish Focus: The ability to develop and communicate goals in support of the business' mission.
  • Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:  
  • Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
  • Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
  • Regularly required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
  • Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

  • Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar / YouTech Associate, you:
  • Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
  • Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
  • Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
  • Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
  • Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

YouTech is the largest digital offer network in North America, providing a suite of tailored solutions that help retailers engage shoppers and thrive in the digital age. YouTech's platform powers meaningful, retailer branded experiences with omni-channel reach, seamlessly integrating into existing strategies to deliver measurable results and industry leading redemption rates. Based in the San Francisco Bay Area, YouTech's platform has processed more than 8 billion digital offer downloads to date.
Visit www.youtech.com to learn more.

This is a non-management position
This is a full time position

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