Deputy I (Treasurer) (Martinsville, VA)

Location: Treasurer’s Office
55 West Church Street
Martinsville, VA 24112

Starting Salary: $34,000 annually
 

The Treasurer’s Office is seeking a dependable and detail-oriented individual for a fast-paced, front-line customer service position. This role requires strong communication skills, cash handling experience, computer proficiency, and the ability to multitask efficiently in a high-traffic office environment. The successful candidate will provide excellent customer service while processing payments, maintaining accurate records, and supporting daily office operations.
 

• Accept and process payments for utilities, taxes, and miscellaneous bills using automated accounting systems.
• Provide professional and courteous customer service by assisting citizens with questions regarding payments, billing, due dates, and account information.
• Accurately handle cash, checks, and credit card transactions while maintaining balanced cash drawers and preparing daily deposits.
• Prepare daily cash receipt reports and assist with additional financial and administrative reports as requested.
• Maintain and organize records, receipts, invoices, bills, and related documentation.
• Answer, screen, route, and document incoming telephone calls and office inquiries.
• Operate standard office equipment including computers, calculators, copiers, fax machines, printers, shredders, and mailing equipment.
• Utilize Microsoft Excel and other computer programs to maintain records, track data, and prepare reports.
• Assist with preparing and distributing bills, notices, and correspondence.
• Receive and organize office supplies and department equipment orders.

• High school diploma or equivalent required.
• Previous experience in:
  • Customer service
  • Cash handling and money management
  • Data entry and office support
• Experience using Microsoft Excel and other basic computer applications preferred.
• Strong communication and interpersonal skills.

• Excellent customer service skills with the ability to communicate professionally and effectively with the public in person and over the phone.
• Ability to accurately handle money, count cash, make change, and balance cash drawers.
• Strong organizational skills and attention to detail in maintaining records and processing financial transactions.
• Proficiency in Microsoft Excel, data entry, and basic office software applications.
• Ability to follow written and verbal instructions and complete both routine and complex administrative tasks.
• Knowledge of basic math, spelling, grammar, and punctuation.
• Ability to work efficiently in a busy office environment while managing multiple responsibilities.

• May require extended periods of standing, concentration, typing, and repetitive motion.
• Must be able to lift up to 20 pounds, including files and office supplies.
• Occasional travel for training or meetings may be required.

Position open until filled.

DISCLAIMER:

This job description does not constitute an employment agreement and may be modified at any time based on the needs of the City.

Background Check Requirement - Completion of a background check is required as a condition of employment.

E-Verify - The City of Martinsville participates in the Federal E-Verify Program.

Reasonable Accommodation - Applicants requiring a reasonable accommodation during the application or interview process should contact Human Resources.

Equal Opportunity Employer - The City of Martinsville is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Drug-Free Workplace - The City of Martinsville is a Drug-Free Workplace. Post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when the criteria outlined in City policy are met.

Work Authorization - The City of Martinsville is currently unable to provide visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future.

Recruiting Agencies - The City of Martinsville does not accept unsolicited resumes from staffing agencies, search firms, or independent recruiters. Resumes submitted without a signed recruiting agreement for a specific position will become the property of the City, and no placement fee will be paid.

Department: Treasurer
This is a non-management position
This is a full time position