PRIMARY FUNCTION
The House Supervisor (RN) provides on-site leadership and oversight of clinical and operational functions across the hospital during the assigned shift. This role ensures the consistent delivery of safe, high-quality patient care by coordinating resources, supporting nursing staff, facilitating interdepartmental communication, and addressing operational challenges in real time. The House Supervisor serves as the primary nursing resource for decision-making, staffing coordination, and problem resolution throughout the facility.
RESPONSIBILITIES AND ACCOUNTABILITIES
Equal Employment Opportunity Statement
The House Supervisor (RN) provides on-site leadership and oversight of clinical and operational functions across the hospital during the assigned shift. This role ensures the consistent delivery of safe, high-quality patient care by coordinating resources, supporting nursing staff, facilitating interdepartmental communication, and addressing operational challenges in real time. The House Supervisor serves as the primary nursing resource for decision-making, staffing coordination, and problem resolution throughout the facility.
RESPONSIBILITIES AND ACCOUNTABILITIES
- Direct, coordinate, and oversee nursing operations across all units to maintain safe staffing levels, efficient patient flow, and high standards of clinical care.
- Serve as the on-site operational liaison nursing leader, providing guidance, clinical consultation, and support to nursing staff and department leaders.
- Collaborate with the CNO and/or the Administrator-On-Call, and department directors to resolve staffing shortages, bed management issues, patient-safety events, and other operational challenges.
- Monitor and facilitate patient throughput, admissions, transfers, and discharges in coordination with other departments.
- Respond to and coordinate hospital-wide responses to emergencies, codes, and critical events as needed.
- Ensure compliance with hospital policies, regulatory standards, and quality/safety initiatives; escalate unresolved issues appropriately.
- Communicate shift status, significant events, and resources needs to incoming leadership and complete required documentation and reports, while maintaining accurate, objective, and timely documentation of material events and decisions.
- Facilitate effective shift-to-shift communication and ensure critical information is not lost during handoffs.
- Apply emotional intelligence, active listening, and unbiased clinical judgment to address and de-escalate patient, family, staff, and provider concerns objectively, adhering strictly to hospital policy and delegated authority.
- Support the professional development and accountability of nursing staff through real-time coaching and feedback.
- Monitors equitable work schedules and strategically adjust staffing levels to align with fluctuating patient census, including assuming direct Registered Nurse patient care responsibilities during operational shortages or surge capacity to ensure safe and adequate coverage across all units.
- Promotes a culture of collaboration, open communication, active listening, and mutual respect; demonstrates emotional composure, professional restraint, and constructive problem-solving during interpersonal interactions to maintain high department morale and achieve shared objectives.
- Exhibits consistent emotional intelligence, self-regulation, and professional conduct, engaging constructively with staff, providers, directors, administration, and peers under all circumstances.
- Perform other duties as assigned to support overall hospital operations and patient care goals, including stepping in as a Registered Nurse in clinical units to provide direct patient care during staffing shortages or operational surges.
- Current, Active, unencumbered Registered Nurse (RN) license in the state of Louisiana.
- Bachelor of Science in Nursing (BSN) preferred; Associate Degree in Nursing (ADN) considered with relevant experience.
- Minimum of 3–5 years of acute care nursing
- experience, with at least 1–2 years in a leadership, charge nurse, or supervisory role preferred.
- Current Basic Life Support (BLS) certification
- Must obtain Advanced Cardiovascular Life Support (ACLS), Neonatal Resuscitation Program (NRP), Pediatric Advanced Life Support (PALS), and Management of Aggressive Behavior (MOAB) certifications within nine (9) months of hire or placement in the role.
- Demonstrated ability to lead teams, manage competing priorities, and make sound clinical and operational decisions under pressure.
- Strong communication, interpersonal, and problem-solving skills.
- Demonstrates advanced oral and written communication skills, with the ability to articulate information clearly and professionally to staff, physicians, patients, and families.
- Possesses strong clinical mathematical proficiency, including the ability to calculate percentages, medication dosages, volumes, and proportions, with a foundational understanding of algebraic and geometric concepts.
- Demonstrates strong critical thinking and analytical skills, with a proven ability to solve complex, practical problems and manage diverse, fluid situations where limited standardization exists.
- Knowledge of hospital operations, regulatory requirements, and nursing best practices.
- Proficiency with electronic health records and basic computer applications.
Equal Employment Opportunity Statement
It is the policy of Bayou Bend Health System to provide equal opportunity to all employees and applicants without regard to race, color, religion, national origin, sex, age, disability, or any other regard as required by law.
This policy relates to recruitment, employment, placement, layoffs and recall, promotion/demotion, discipline, transfer, termination, rates of pay and/or all other forms of compensation, training and development, use of facilities, and participation in hospital sponsored activities.
This policy relates to recruitment, employment, placement, layoffs and recall, promotion/demotion, discipline, transfer, termination, rates of pay and/or all other forms of compensation, training and development, use of facilities, and participation in hospital sponsored activities.
Drug Testing
Bayou Bend Health System is an alcohol and drug free workplace. As a condition of employment all candidates must undergo and pass a post-offer drug screen. Failure to participate in the mandatory drug screen will void all offers of employment.
Department: 055 - NURSING ADMINISTRATION
This is a non-management position
This is a prn position
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