Our Mission-Leverage Technology to Advance Social Impact
We’re a passionate group at Tech Impact. We know nonprofits, technology, and how to work hard for a good cause. We invite you to join a fast-paced, growing team that provides a solid work-life balance, helping our nonprofit clients. Our team of mission-focused tech professionals who are passionate about moving the social sector forward with transformative applications of technology.

Salesforce Implementation Consultant 

Summary of Position
As a Salesforce Implementation Consultant, you will collaborate with our strategy group and customers to customize and deploy Salesforce instances, focusing on designing and implementing tailored solutions within Salesforce for Nonprofits. Your role will involve extensive customization, development, and integration work to ensure our clients' unique needs are met.
  • This is a Remote Position
  • Tech Impact Headquarters - Philadelphia, PA
  • Full-Time / Permanent / Exempt /At Will-Position
  • Salary Range – 62K – 67K - Salary Commensurate to your Experience

Duties and Responsibilities
  • Customize and support new and existing Salesforce instances, ensuring they meet the specific needs of nonprofit organizations.
  • Design, configure, and implement Salesforce solutions, with a strong emphasis on customization and development within Salesforce for Nonprofits.
  • Work with Program Management Module (PMM) and other nonprofit-specific packages (e.g., Volunteers for Salesforce, Grant Management).
  • Collaborate with business analysts and architects to develop data dictionaries and ERDs.
  • Migrate data from legacy systems to Salesforce, ensuring data integrity throughout the process.
  • Conduct audits and evaluate existing instances before integrating them into the support cycle.
  • Identify opportunities for improvement and recommend new features and functionalities to enhance the Salesforce experience.
  • Implement and support triggered flows to streamline and automate business processes.
  • Integrate Salesforce with third-party applications to extend its functionality and meet client requirements.
  • Develop and deliver comprehensive training programs for administrators and end-users to ensure successful adoption.
  • Document all configurations, processes, and procedures meticulously.
  • Provide ongoing support and guidance to ensure clients achieve their desired outcomes.
  • Respond promptly to customer support requests and facilitate their resolution.
  • Manage project timelines, budgets, and resources effectively to ensure successful project delivery.
Essential Skills
  • Strong understanding of Salesforce configuration, customization, and automation.
  • Proven experience as a Salesforce Implementation Consultant or in a similar role.
  • Extensive experience with Salesforce Cloud services.
  • Excellent communication, collaboration, and presentation skills.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Proficiency in installing and configuring AppExchange Applications and Managed Packages.
Preferred Skills
  • Experience with Salesforce for Nonprofits.
  • Expertise in data migration best practices.
  • Experience customizing and managing Experience Cloud/Communities, force.com, or other front-end experiences in Salesforce.
  • Experience working with web development partners on custom integrations with Salesforce.
  • Salesforce Trailblazer Badges or other relevant certifications.
 Benefits of Working for Tech Impact
  • We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses.
  • Paid Time Off - 15 days accrued in the first year.
  • 10 Paid Holidays.
  • IRA Matches up to 3% of gross salary.
  • Employer-paid life insurance benefit.
  • We offer both Remote and Hybrid positions.
  • Our organization allows everyone to learn and grow to make a difference.
  • Learn More About Tech Impact  www.techimpact.org 
Tech Impact Employment Policy
  • As an equal-opportunity employer, Tech Impact values a diverse, inclusive workforce, and we provide equal employment opportunities to all applicants and associates. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified applications regardless of criminal histories consistent with legal requirements.
  • ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
  • Requires the ability to use a computer and other office-related equipment.
  • Requires the ability to sit for extended periods of time, stand, stoop, crawl and lift up to 50 lbs.
  • May require local and regional travel.

Department: Consulting
This is a full time position

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