The administrative professional will be responsible for performing complex administrative and/or technical program assistance work including direct client contact unique to function within the agency. Work involves the application of knowledge and independent judgment in the implementation, application and monitoring of complex rules and standards and the assurance of compliance with them. Works under the general supervision of an administrative superior and is allowed considerable discretion in planning and arranging work according to standards.  

  • Conducts initial Financial Assessments for consumers seeking services and enters Center's Financial Assessment software. Ensures phone numbers and addresses are updated in the system and FA database.
  • Assisting consumers with completing forms 
  • Provides ongoing assistance to Center including but not limited to receiving and distributing mail, filing, answering a multi-lined telephone system, taking messages, delivering messages, maintaining appointment schedules, and writing.
  • Monitors for changes in client’s payer status
  • Coordinates and schedules appointments
  • Transmits material to proper authorizing officials
  • Maintain and work with files of a confidential nature

 Knowledge, Skills, and Essential Functions
  • Excellent written and verbal communication with clients, employees, and external agencies
  • Excellent computer skills and knowledge of Microsoft Office, Outlook, and fax/scan/copy
  • Must display excellent organizational skills and time management
  • Stooping, bending, sitting, standing, keyboarding for prolonged periods and lifting 30 pounds
  • Ability to be PMAB and CPR certified
  • Intermediate knowledge of MS Excel and ability export reports to excel
  • Valid driver's license, liability insurance, and reliable transportation required
Education and Experience
  • High school diploma or GED
  • 1 year of administrative and clerical experience is required
  • Familiarity with Medicaid and private insurance providers is preferred but not required
Hours: 8AM-5PM M-F

Salary: $31,200 annually/$15.00 hourly

Rural Stipend of $2500  is added if selected to work in the counties surrounding McLennan County


Positions: 643 - 110 S 12th St Waco TX


Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
12 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings) **Certain Requirement Needed**


Department: Multiple Locations
This is a full time position

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