Dealership Assistant Service Manager
Fort McMurray, Alberta
Looking for a positive change? Somewhere you enjoy going to work & can take pride in what you do? Join our family at Legacy Dodge!
Legacy Dodge is "Urgently" looking for an experienced full time Assistant Service Manager to steer our relentless team of automotive problem solvers & educators. The primary purpose of the Assistant Service Manager is to assist in leading the auto service team in providing the ultimate customer experience in auto service and repairs by building customer trust and loyalty through high quality workmanship and professional and knowledgeable counter staff. The Assistant Service Manager works collaboratively with the Service Manager to establish sales objectives, cost controls and strategies for growth and profitability.
Legacy Dodge Offers You:
Industry-leading pay plan
Health & Dental
Family-owned dealership with values that are customer first
Emphasis on work life balance
Employee recognition events
A workplace with strong community involvement
Your Day to Day:
Ensure service team objectives/goals are met
Assisting in overseeing team members performing vehicle inspections, repairs, diagnostics, & maintenance
Evaluate service desk efficiency & ensure appropriate set up/maintenance
Resolve service desk concerns & improve operations to increase productivity
Monitor department operations/client concerns to improve efficiency
Regularly audit repair orders & customer satisfaction metrics to ensure industry benchmark compliance
Control department budgets & other expenses
Mentor, coach, train, & support the development of your team
What You Bring to the Table:
Minimum 2-4 years automotive dealership service department experience a strong asset
Working knowledge of industry standards/practices, including product details & services offered
PBS experience preferred but will train
Ability to train, coach, direct, & encourage service team members
Ability to provide expert advice to customers regarding the care and service of their vehicles
A positive attitude
Strong leadership and problem-solving skills
A valid driver's license is required
If this looks like a company you could work with, apply today!
**Successful candidates will be contacted. All resumes will be kept confidential and remain on file for three months.
Let your Legacy Start Here!
This is a management position
This is a full time position
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