Account Executive

Schnake Turnbo Frank is a consulting firm that specializes in public relations and leadership development. For 51 years we’ve been serving clients nationwide.  This position provides strategic counsel and tactical support to assigned clients; serves as day-to-day client point of contact and project manager for assigned projects; and, has the ability to perform other duties as assigned by management. Client projects will include public relations, nonprofit donor development, and leadership development services. Team member may oversee several clients at a time and should have the ability to manage multiple projects with different and converging timelines.

KEY ROLES AND ESSENTIAL RESPONSIBILITIES

Project Management
  • Coordinate and manage all service offerings and team members working with the client. Oversee the financial management of the client relationship.
  • Serve as single point-of-contact for assigned client projects. Communicate regularly with the client to provide project updates, answer questions, share new ideas, address concerns, and build and strengthen the client/firm relationship.
  • Ascertain client needs/solutions and create and execute strategy to fulfill those needs
  • Be abreast of the status of all service areas involved with the client and manage timely execution of duties and project responsibilities
  • Proposal creation which involves a holistic approach to consideration of service offerings based on the client need
  • Proposal presentation to a prospect and ongoing timely contact with them until a contract is approved or refused
  • Conduct regular internal meetings with all members of the STF team involved with the client to discuss progress on project goals, share service area updates, develop strategy and brainstorm new, value-added ideas for the client
  • Regularly scan the scope of the relationship with the client to determine areas of vulnerability and potential, and
  • Be responsible for the extension or renewal of the current agreement

Client Services
Develops and manages execution of communication and leadership development plans on behalf of clients.
  • Provides general counsel and creative input for clients as requested.
The successful candidate will meet and communicate regularly with clients to provide counsel and support on a number of issues. Must be adept in most of the following areas:
  • News and op-ed writing and editing
  • Media relations
  • Social media strategy
  • Issues management
  • Crisis and media training
  • Crisis management
  • Community relations
  • Fundraising and donor/board development
  • Marketing communication
  • Communication audits      
  • Internal communication
  • Speech writing
  • Research
  • Public affairs
  • Public issue campaigns    
  • Litigation support
  • Digital advertising
  • Digital auditing
  • Event planning and management
  • Measurement and analytics
  • Converged media strategy
  • Strategic philanthropy
  • Facilitation, leadership development training
Diversity, Equity & Inclusion Services
  • Leverage DE&I in media relations, communications, community relations, digital and social engagement, and other client initiatives
  • Contribute to planning, execution and facilitation of programming, including the Inclusion & Diversity Consortium, Inclusion & Diversity Summit, and Leadership & Reputation Academy

Company Support
  • Recruits new business, grows existing business, and seeks opportunities to profitably expand current product lines.
  • Assists in promotion and marketing of the firm.
  • Practices and maintains strong internal communications.
  • Provides support to the account team as assigned.

Community Service
  • Demonstrates active participation and leadership in civic and charitable activities.
  • Maintains good working relationships with community groups, including nonprofit, civic, education, civic, cultural and others.
  • Represents the firm at a variety of external functions.
EDUCATION & YEARS OF EXPERIENCE
  • Relevant experience in strategic communications, public relations, journalism, marketing, talent and leadership development, and/or public affairs.
  • Bachelor’s degree is a plus.
  • PREFERRED: Extensive background in diversity, equity, inclusion and belonging
QUALIFICATIONS
  • Skilled in counseling for internal and external clients.
  • Exceptional written and oral communication skills.
  • Must have strong project management and prioritizing skills.
  • Must have strong interpersonal skills, good listening skills and solid professional ethics. Strong time management skills and the ability to handle multiple tasks simultaneously are a must. Must be a team player.  
  • Proficiency in Microsoft Office and Adobe products and skills with social analytic tools preferred.

REQUIREMENTS
  • Must be able to work effectively with team members through both in-person and work-from-home environments.
  • Ability to work collaboratively with other staff.
  • All equipment necessary to perform assigned tasks will be provided including laptop and cell phone. 
  • Must be able to maintain a good working relationship with other staff members and general public. 
  • Must be able to travel to client offices and other firm locations as required (NOTE: during the COVID outbreak no STF employee is required to participate in any in-person meetings.)
  • Must be able to maintain confidentiality and adapt to a changing environment and changing procedures. 
  • Requires finger dexterity for keyboarding, visual skills for reading and clear verbal skills for communicating over the telephone and in person.
COMPENSATION
  • The salary range for this position is $45-60k based on experience.
  • Position may be eligible for annual bonus
  • Opportunity to earn commission for recruitment of new clients

OVERVIEW OF BENEFITS
  • Flexible work schedule
  • Hybrid work environment that includes both virtual and in-person requirements
  • Medical, Dental, Vision, Life – Employee Premiums are 100% company paid
  • Flexible Spending Account (FSA) – Annual $500 Company Contribution
  • Professional Development
  • 401(k) Safe Harbor Match
  • Company paid holidays, PTO, and vacation
  • STF provides a company cell phone as well as laptop and other necessary equipment

    Schnake Turnbo Frank is committed to a diverse and inclusive workplace. STF is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status

 

This is a full time position

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