PC Technician (IT-I)

Primary Purpose:
Installs, maintains, and supports personal computing devices and associated peripherals for the organization’s employees.


Duties and Responsibilities:
  • Configures and installs hardware or software that supports critical business needs.
  • Involved in the installation and rollout of new software packages, upgrades, and new desktop hardware.
  • Sets up and connects to peripheral equipment, including printers and scanners.
  • Troubleshoots and resolves malfunctions.
  • Receives and addresses service requests from individual end users or from help desk ticketing system.
  • Maintains inventory of parts or components.
  • Tracks progress of service requests, updates ticketing systems, and logs repairs and services performed.
  • May support multiple CPP facilities located in Albany, OR

Minimum Qualifications and Experience:
  • Performs work under direct supervision.
  • Handles basic issues and problems and utilizes resources to escalate more complex issues appropriately.
  • Possesses working knowledge of subject matter.
  • 0 to 2 years of experience preferred.
  • Strong commitment to customer service quality both in person and over phone and email.
  • Able to work as a team player and be self-motivated.
  • Able to read, understand, and follow written and verbal instructions.
  • HS diploma or equivalent GED required, but candidates not meeting this requirement who possesses relevant experience will be considered.
  • Must be at least 18 years of age.
  • Solid job history including more than 1 year at previous or recent employer.
  • Must be able to lift up to 50 lbs with or without reasonable accommodations.
  • Must be willing to undergo a pre-employment background check.
  • Must be willing to participate in pre-employment and periodic drug screening.
Education Requirements:
  • HS diploma or equivalent GED required, but candidates not meeting this requirement who possesses relevant experience will be considered.
  • Associate degree preferred.

Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly-engineered
components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large “function critical” products. CPP provides its customers with a “total solution” source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry. More information about our company can be found at:
http://www.cppcorp.com/
CPP Corporation is an Equal Opportunity Employer that recruits, hires, trains, and promotes employees in all job classifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran's status, or other legally protected status.


    

 

This is a non-management position
This is a full time position

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