CPP- Minneapolis- Customer Program Manager (Bloomington, MN)

The Customer Program Manager works as a key member of the CPP-Minneapolis Executive staff who is the main point of contact for the selected customer(s). This position reports the General Manager and has a team of direct technical engineers who are responsible for part quality and part producibility. There is also an account manager that reports to this position. This position interacts directly with the customers, other Customer Program Managers, the Quality Assurance team, the process Engineering team, the Operations team, and the corporate Sales team. This role requires the individual to maintain a high level of focus on technical improvement of parts and customer satisfaction. This role also must facilitate cross functional teams to effectively solve customer issues/concerns.

Who are we?

This is a great opportunity to join a growth-oriented company within the aerospace industry that has been in business for over 100 years! We specialize in manufacturing aluminum and magnesium products for commercial, regional, corporate and military aircraft and engines.

What will you do?

Represent the organization as the prime technical lead and business contact for specified customers
Lead on ensuring the team strategies and processes are in place to meet teams’ objectives by supporting operational needs in terms of Safety, Quality, Delivery, Cost, and Productivity.
Is point of contact to customers in delivery plans, quality issues, and improvement plans
Lead team in developing solutions to complex problems which require the regular use of ingenuity and creativity and ensures it fits with business strategy, mainly quality and yield improvement initiatives.
Lead the team to goal achievement by focusing on the key elements of importance to a business, finds solutions for business problems to benefit the wider business and developing value.
Expected to develop long range of positions on programs or technologies for management consideration
Demonstrate an awareness of the organization in a commercial context and understands how the company makes money and achieves its goals and objectives.
Demonstrate an awareness of the various parts of a business and how they are interconnected, giving them the ability to make smart decisions in any situation.
Support in the complex problem decision making and presents back to Technical Lead.
Works under consultative direction toward predetermined long-range goals
Acts as the project leader and sponsor with consistent and meaningful influence
Demonstrated ability to determine program objectives/requirements, organizing programs and projects, and developing standards and guides for diverse engineering/scientific activities
Represents the organization as the prime technical lead and business contact
Develops technical improvement plans to improve quality and yield of parts in portfolio.
Enforce contract terms with customers, as needed
Address Schedule changes whether from the customer or for internal reasons. Schedule customer delivery requirements– unless we are changing how we process incoming orders
Maintain the order entry system to ensure accurate shipping, invoicing, terms and schedule requirements, working within established production planning guidelines
Coordinate customer returns in a timely manner

What can you bring to the table?

Bachelor’s degree in engineering or related technical field required for this position. Candidates with equivalent experience will be considered for the role as well.
5+ years of Engineering and manufacturing experience with aerospace or casting experience preferred
Knowledge and proficiency of Microsoft Office Suite with experience in Excel, Access, Word. Experience with CAD (SolidWorks, Catia, etc.) is a plus.

What do we have to offer?

Targeted salary $100-125K annually
5% quarterly bonus potential
Positive and collaborative work environment
Flexible schedule
Paid training
Educational Assistance
401K with match

Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly engineered
components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large “function critical” products. CPP provides its customers with a “total solution” source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry. More information about our company can be found at: http://www.cppcorp.com/

CPP Corporation is an Equal Opportunity Employer that recruits, hires, trains, and promotes employees in all job classifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran's status, or other legally protected status.

Sponsorship is not available for this role. Candidates must be legally authorized to work in the US on a permanent and consistent basis without company sponsorship now and in the future.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

This is a management position
This is a full time position

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* Are you eligible to work in the US for any employer? * Will you now or in the future require sponsorship for employment visa status? * Are you now or have you previously been employed by Consolidated Precision Products (CPP)? If yes, at which company/division and dates of employment. * Consolidated Precision Products (CPP) will remain compliant with regulations spelled out in the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR); two important United States export control laws that affect the manufacturing, sales and distribution of technology. As such, CPP limits hiring to US Persons; defined as either a US Citizen, lawful permanent residents, refugees and those given asylum in the US and temporary residents granted amnesty. If hired, can you provide proof of your resident status in order to comply with this regulation? * Are you able to perform the essential functions of the position applied for, either with or without reasonable accommodation?