SALARY GRADE 23: $66,073 - $79,287
Unclassified Position in the Superior Court Administrator's Office
(Current Vacancy in Superior Court Administration)
CLOSING DATE: Open until filled

Fulton County Government COVID-19 Notice
Participation in the County's COVID-19 Vaccination Program is a condition of employment with Fulton County.
All Fulton County employees are required to either be immunized by vaccination against COVID-19
or be tested weekly for the detection of COVID-19.


The Superior Court of Fulton County Georgia (“Court”) has an exciting opportunity for an experienced Management Policy Analyst within our Business Services and Infrastructure unit.

Superior Court is Georgia's busiest trial court of general jurisdiction.  The Court seeks to provide a forum in which legal disputes between citizens can be resolved in a fair and efficient process with attention to equal access, impartiality, efficiency, and safety. After joining the Court, you will become part of a fast-paced team dedicated to providing the citizens of Fulton County with the service they deserve.
Job Summary:
The purpose of this classification is to coordinate special projects and conduct research and analysis of various Court functions, services, and operations. This classification provides professional-level administrative and management support to the Court Administrator or other officials of local government, serving as a direct liaison for the Courts and providing operational and strategic analysis in support of Court programs and services. Work at this level is of a responsible, technical or professional level relative to a supporting role in the management of the Courts, but without supervisory or managerial responsibilities; positions in this class will not exercise any independent authority over the department managers, however, incumbents will be expected to work cooperatively with key Court officials to plan and implement various programs and services. Emphasis is on high-level, high-profile, and/or organization-wide projects, particularly wherein the impact is critical to effective service delivery or the problems are rooted in systemic organizational management.

Essential Duties and Responsibilities:
  • Conducts operational research, productivity analyses, and management studies to assist in the management of departmental operations, programs, and services: compiles and/or monitors various administrative and statistical data pertaining to divisional operations; researches information pertinent to task or project; analyzes data and identifies trends; prepares or generates reports; makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources; and develops recommendations for changes in departmental policies and procedures; and provides technical assistance and information to management to aid decision making.
  • Performs financial reviews and analyses for the department: compiles and evaluates operational data and cost histories; monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis; makes recommendations to improve cost and operational effectiveness; and participates in budget development.
  • Coordinates special projects for the department, including the planning, design, implementation, and evaluation of moderate construction/maintenance projects, management studies, the introduction of new programs, and various professional services: assists in defining the scope of the project; identifies and recommends proper allocation of financial, material, and human resources committed to the project; formulates solutions and resolves problems; facilitates implementation of the project, and provides administrative support to the project as needed.
  • Plans, implements, and administers new programs and/or major initiatives on behalf of Court operations: develops and manages program budget; develops project goals, objectives, and operating parameters; oversees contract service providers; evaluates program effectiveness and delivery of service; communicates with and serves as a liaison to key stakeholders and community partners; and provides feedback and reports to Court officials as required.
  • Oversees professional contractors and/or consultants providing services for projects: participates in the evaluation and selection of contractors/consultants; interfaces with and monitors the contractors/consultants to ensure timely and quality completion of project; facilitates cooperation with the project throughout the organization; and provides information and support as needed.
  • Assists the department managers with strategic and long-range planning for departmental operations: participates in planning efforts at the local and regional level; keeps Director apprised of developments at the state and federal level that impact the department; monitors pending legislation for impact on operations; oversee compliance with new legislation.
    Administers grants for various state and federally funded programs: compiles and submits grant applications; researches funding sources and program opportunities; assists departments with grant activities; monitors and ensures compliance with all requirements for awarded grants.
  • Responds to complaints and questions related to Court or department operations, activities, or other issues: provides information, researches problems, and initiates problem resolution; and works with supervisors and managers to ensure effective coordination and cooperation across units.
  • Represents the director and department at various meetings, functions, and events: serves as a liaison to various civic or governmental organizations and committees, task forces, boards, and commissions; confers regularly with officials from the state, authorities, and commissions; provides information about departmental operations; participates in discussions and decisions; and keeps the director apprised of activities.
  • Performs other related duties as required.

Knowledge, Skills, and Abilities:

Must be able to demonstrate proficiency in the performance of the essential functions
and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Preferred Qualifications:
  • Experience working with courts, justice organizations/programs, or similar environments
  • Strategic planning to include the development of strategic plans and goals
  • Experience cultivating relationships to effectively manage programs within the Court.
  • Six Sigma experience with special attention to process mapping
  • Process reengineering experience to redesign the Court's core business processes to improve productivity, cycle times, and quality.
  • Proficient skills in Microsoft Excel
  • Strong verbal and interpersonal skills with the ability to effectively communicate to a wide range of audiences

Education and Experience:
Masters’ degree in Public/Business Administration, a field related to the assigned operation, or equivalent technical experience and certification; five years of progressively responsible experience in the area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Licensing Requirements:
None; Six Sigma Certification (preferred)

Performance Metrics:
Factor 1: Data Utilization:
Process: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Factor 2: Human Interaction:
Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
Factor 3: Equipment, Machinery, Tools, and Materials Utilization:
Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Factor 4: Verbal Aptitude:
Requires the ability to utilize a wide variety of reference, descriptive, advisory, and/or design data and information.
Factor 5: Mathematical Aptitude: 
Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Factor 6: Functioning Reasoning: 
Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Factor 7: Situational Reasoning
Requires the ability to exercise judgment, decisiveness, and creativity in situations involving evaluation of information against measurable or verifiable criteria.

Physical Requirements:
Physical Ability:
Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of lightweight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements:
Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: 
Essential functions are regularly performed without exposure to adverse environmental conditions.


This job description indicates, in general, the nature and level of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of the incumbent. It is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities. Incumbent may be asked to perform other duties as required.

Superior Court of Fulton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Department: Superior Court Administration
This is a management position
This is a full-time position
Salary grade: 23: $66,073 - $79,287
Closing date: Open until filled

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