Training Coordinator

The purpose of this position is to organize, schedule, facilitate and, in some cases, deliver training to support staff, direct care staff and  varies professional disciplines of Center employees, contractors and community partners covering specific areas such as new employee orientation, refresher training, on-going training and specialized training. The Training Coordinator has strong presentation and people skills, can work as a team and/or independently and is a model of professionalism.  The Training Coordinator must be able to read, interpret and understand various state mandated training regulations and maintain knowledge and understanding of each program and positions within the programs in order to understand their role, function and workflow to facilitate the requirements of the mandated training. Track training completion of each employee, including maintaining required documentation and data bases.  Ensure classes and/or on-line training is conducted and available and provide staff with ongoing technical assistance and support with on-line training.

EXAMPLES OF WORK PERFORMED (not all inclusive):
  • Organize and facilitate new employee orientation training, refresher training, on-going training and specialized training.
  • Schedule and coordinate all training including publishing and distributing training schedules.
  • Perform assessments to ensure coursework is effective and to inform instructors of the assessments for changes or development of future courses and learning experiences and elevate the level of training within the Center.
  • Implementation of the established Center training curriculum including coordination of the state mandated training regulations as well as customized training to enhance performance of staff.
  • Actively update training content and assure timely incorporation of changes in required state regulations, rules, laws and Center policies.
  • Work collectively with Center Programs, subject matter experts within the programs to help design, develop evaluate and implement effective learning curriculum.
  • Serve as instructor for a variety of courses to include, CPR, First Aid and  PMAB.
  • Provide ongoing support and technical assistance with Relias to all staff.
  • Be responsive, flexible, respectful, welcoming and professional in your dealings with staff, contractors and community partners.
  • Maintain a sense of professionalism as reflected through work habits, attitude, communication and dress and act accordingly to the guidelines as set forth in the Employee Handbook and Center policies and procedures. Maintain a working knowledge of these documents by reviewing them annually at a minimum.
  • Provide services in accordance with trauma informed care guidelines, which includes cultural sensitivity and emphasizes a safe and respectful environment for all staff, contractors and community partners.
  • Conduct training at regional offices as needed.
  • Performs related work as required and assigned.
  • Background in training and developing others.
  • Ability to read, analyze and interpret state regulations, rules policies and procedures and then incorporate the requirements of the regulations into training plans.
  • Knowledge of teaching, staff training and development of training programs/curricula.
  • Excellent verbal and written communication skills
  • Time management required to meet service goals
  • Must demonstrate proficient communication and interpersonal skills, as well as decision making, time management and organizational skills.  Excellent verbal and written skills.
  • Strong computer skills, including a familiarity with database programs and proficiency in Microsoft Office Products
  • Knowledge of working with learning management systems and combining online training with classroom training.
  • Ability to multi-task and work efficiently in a potentially stressful environment.
  • Ability to respond to common inquiries and/or needs of trainees.
  • Knowledge and competency in verbal and written skills.
  • Ability to maintain confidentiality at all times.
  • Reliable attendance.
The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Physical demands: ability to sit for long periods of time; moderate physical activity such as walking and traveling. While performing the duties of this job, the employee is regularly required to talk and hear, stand, walk, balance on two feet, stoop, twist, reach with arms and hands and use hands to finger, handle or feel objects, tools or controls.  The employee is occasionally required to climb, kneel, crouch, and get down on the floor.  The employee may occasionally lift and/or move 50+ pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.  Mental demands include: concentration and attention to detail, self- direction, the ability to learn and adapt to changes, exercise discretion and good judgement, exhibit courteous and professional behavior, deal with stressful situations and to adhere to center policies and procedures.
  • Graduation from an accredited four-year college or university with major work course in human resources, organizational development, education, or a related filed preferred.  Experience and education may be substituted for one another. 
  • Prefer a minimum of two (2) years of experience teaching, staff training and development of training programs/curricula (experience includes working with learning management systems and combining on-line training with classroom training) 
  • Strong public speaking skills required.
  • A person in this position must complete the requirements to become a certified CPR trainer and  PMAB instructor.
Hours:  M-F 8:00 A.M. to 5:00 P.M.
Salary: $40,000 Annual Salary


Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
12 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings) **Certain Requirement Needed**

Work Site:  110 S. 12th Street; Waco, TX 76701

Department: Main Center
This is a full time position

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