Performs routine managerial work administering the daily operations and activities of the Billing Department. Work involves establishing goals and objectives; developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; developing and evaluating budget requests; and monitoring budget expenditures. Supervises the work of others. Works under moderate supervision, with moderate latitude for the use of initiative and independent judgment.

  • Oversees, coordinates and/or monitors billing and collection activities.
  • Oversees and/or resolves billing problems and financial determinations.
  • Performs and/or oversees staff engaged in financial interviewing, financial investigations, asset research, and fee determinations.
  • Conducts reviews to monitor compliance with state and federal laws, rules, and regulations pertaining to reimbursements that are highly complex in nature or large in scale.
  • Conducts investigations that are highly complex in nature or large in scale and determines amounts to be charged for care and treatment based on findings.
  • Assesses training needs based on observations and monitoring of reimbursement programs.
  • Determines proper payment, collection of charges, and issuance of payment on claims.
  • Interprets, establishes, and implements policies and procedures.
  • Prepares and disseminates reports and information involving policies, procedures, and activities.
  • Gathers financial data to be used in reports to management.

Knowledge, Skills, and Essential Functions
  • Knowledge of the principles of collection and accounting, and of the rules and regulations governing reimbursement for agency services.
  • Skill in resolving problems; in reviewing and evaluating options; in implementing solutions; in interviewing techniques; and in the use of general office equipment, computers, and applicable computer software.
  • Ability to communicate effectively, and to supervise the work of others.
  • Must have reliable transportation and be able to travel as needed.
  • Physical ability to sit for extended periods; working at a computer; lifting up to 50 pounds; some stooping, bending and kneeling and drive a vehicle for travel to and from meetings.
  • Valid driver's license, liability insurance, and reliable transportation required
Experience and Education
  • Experience in claims processing and health-related account and collection work, including supervisory experience.
  • Graduation from an accredited four-year college or university with major course work in business administration or a related field is generally preferred. Experience and education may be substituted for one another.

Hours: 8AM-5PM M-F

Salary: $64,000 Annually


Heart of Texas Region MHMR strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
12 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)
              **Certain Requirements Needed**

Location: 110 S 12TH ST
                 Waco, TX


Department: Main Center
This is a full time position

Visit Careers at Heart of Texas Region MHMR Center

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