The Triage caseworker at the Crisis Treatment Center works in a caring and competent manner to assist individuals experiencing a behavioral health crisis. This person will provide clinical assessments and interventions as well as perform complex clerical support work related to the documentation of clinical services provided.


  • Provides crisis coverage during scheduled hours for referrals to Crisis Care
  • Provides on-site crisis assessments and develops intervention plans
  • Provides crisis counseling and supports as deemed necessary
  • Coordinates referrals to community-based providers
  • Provides continuity of care services with all area providers
  • Prepares progress notes and other required documentation.

Knowledge, Skills, and Essential Functions

  • Excellent written communication  and basic computer skills for inputting clinical documentation
  • Excellent verbal communication with clients, staff, and other agencies
  • Time management  and organization required to meet goals
  • Lift up to 50 lbs.
  • Stooping, bending, sitting, standing, keyboarding for prolonged periods, and lifting up to 50 lbs.
  • Ability to be CPR and PMAB certified
  • Valid driver's license and liability insurance

Education and Experience

  • Bachelor's or Master's in social work, psychology or related field with ability to obtain Qualified Mental Health Professional credentialing
  • 1 years of case management experience preferred

Hours: 7PM-7AM Thurs- Sat-, alternating Wednesday 

Salary:  $49,128-$57,822 ANNUALLY DOQ

Position 541: Location: 301 Londonderry Dr., Waco, 76710 (Pending)
Position 575: Location: 301 Londonderry Dr., Waco, 76710


Heart of Texas Region MHMR strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
12 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)
              **Certain Requirements Needed**

Location: Crisis Treatment Center

Department: Crisis Treatment Center
This is a full time position

Visit Careers at Heart of Texas Region MHMR Center

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