Under the immediate supervision of the YCOT Program Director, or assigned clinician, and performs advanced human services support work. Work involves providing information to caregiver(s) of children/adolescents in crisis, as well as providing emotional support, experienced guidance, and problem-solving assistance in an effort to strengthen the caregiver(s) and family unit. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.


  • Per referral from Case Managers, Therapists, Skills Trainers, and/or other Treatment Team members, Family Partner meets with parents/caregivers of children served through the Youth Crisis Outreach Team to provide experienced advice and guidance concerning mental health services.
  • Under the supervision of Division Director, or assigned clinician, provides emotional support to parents/caregivers struggling to meet their unique parental demands and personal challenges.
  • Participates as a team member in conferences designed for the diagnosis and treatment of clients.
  • Assists parents in identifying barriers and problems as well as in problem solving.
  • On behalf of parents/caregivers, acts as liaison and advocate with appropriate agencies, physicians, schools, etc.
  • Increases knowledge and skills through attendance of outside conferences and seminars whenever possible.
  • May provide transportation to clients or caregivers.
  • Performs related work as required.

Knowledge, Skills, and Essential Functions

  • Excellent written and verbal communication and telephone skills
  • Excellent interpersonal skills, reliability, and dependability towards Center employees, clients, and the community
  • Must display excellent organizational skills and time management
  • Stooping, bending, sitting, standing for prolonged periods and lifting up to 30 pounds
  • Works mainly in office setting with 30% of time transporting clients and other errands
  • Ability to be CPR and PMAB certified
  • Valid driver's license, liability insurance, and reliable transportation required

Education and Experience

  • High school diploma or GED
  • Certified Family Partner preferred
  • At least 1 year of dealing with mental health issues with their own child, if so please provide information Required

Hours: 8AM-5PM M-F with possible variations per client needs

Salary: $24,500 annually/$11.7788 hourly


Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
12 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)
              **Certain Requirements Needed**


Location:  Waco TX

Department: Klaras Center for Families
This is a full time position

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