Program Supervisor II 140 (Waco, TX)

Responsible for providing oversight of peer related services in the veteran’s services program and ensures achievement of all contract agreement requirements. The position requires skills in volunteer management as well as program development.  Marketing and establishing new community partnerships are a critical to recruitment and program growth.  This person will promote an atmosphere conducive to cooperation and collaborative work among staff and volunteers which fosters morale, personnel development, program growth, and high quality of clinical care.  
 
ESSENTIAL JOB FUNCTIONS:
 

• Ensure compliance of all contract elements as well as agency, state, and federal requirements. 
• Provides oversight of peer related services in the veteran’s services program.
• Serves as the agency representative in all community collaborative related to veteran and/or other peer programming.  Maintains cooperative working relationships with community and state services agencies in order to ensure coordination of services to clients.  Recruits, trains, and retains volunteers to the program as well as works to establish and enhance veteran resources.
•  Provides supervision of the Part-Time Peer Service Coordinator(s) and maintains assigned calendars, rosters and peer/AARP/work study/volunteer schedules for coordination of service provision at the Veterans One Stop.  This includes management of the front desk, pantries, and MVPN activities.
•  Responsible for the design and editing of program and donor content (i.e., brochures, newsletters, marketing materials, etc.) Coordinate and grow social media accounts and assist in developing and managing content and calendars for digital platforms.
• Submits, in a timely fashion, verbal and written required documentation concerning program performance and activities, proposed changes, program needs and other relevant and requested data and information.
•  Provides services to assigned individuals, families and groups, and ensures accompanying documentation is completed in a timely fashion.

 Knowledge, Skills, and Essential Functions

• Excellent written communication  and computer skills
• Excellent verbal communication with staff, Veterans, and outside agencies
• Time management and organization required
• Some travel required
• Stooping, bending, sitting, standing, and keyboarding for prolonged periods, lifting up to 30 lbs.
• Ability to be CPR and PMAB certified
• Valid driver's license, liability insurance, and reliable transportation required. 25% local travel and 5% regional travel.

Education and Experience

• Military experience/veteran status/family member of military or veteran or military cultural competency Preferred
• Experience may be substituted on a year per year basis with education up to one year.  Bachelor’s Degree from an accredited college or university in a human service field is Preferred.

Hours: M-F 8AM-5PM other hours as needed

Salary: $43,000-$48,500 DOQ

Location: Veterans One Stop

                 2220 Austin Avenue, Waco, TX

Benefits:

Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
12 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings) **Certain Requirement Needed**

Department: Veterans One Stop
This is a full time position