.png)
Service Coordinator I (Waco, TX)
Under the immediate supervision of the General Revenue/Texas Home Living Service Coordination Supervisor or Unit Director performs service coordination duties as required by the Texas Administrative Code to individual’s receiving general revenue services.
EXAMPLES OF WORK PERFORMED:
- Provide service coordination to individuals in the General Revenue, including support to families, through regular face to face and telephone contact to coordinate services that meet the needs of individuals.
- Facilitate person directed plans to assist the individual with achieving goals and determining the supports needed to meet those goals.
- Link individuals and families to community resources.
- Monitors the delivery of and individual’s/LAR’s satisfaction with all GR services, non-GR services, and CFC services and reports progress/lack of progress made from the perspective of the customer/LAR on all outcomes included on the PDP every 90 days 100% of the time.
- Meets 100% productivity targets for contacts each month.
- Provide accurate and timely documentation of all service coordination activities and responsibilities including contacts, Person-Directed Plans, Plans of Care, Financial Assessments, and other documentation according to current HHSC, GR and HOTRMHMR policies and procedures
- Participate in staff development activities in relation to assigned duties and according to current program requirements, including peer chart reviews.
- Performs related work as required.
Experience and Training
- Experience working with individuals with an intellectual disability is preferred.
- 2 years of experience with IDD
- Must have experience working in Microsoft Word, Excel, and Outlook
Education
Position requires a high school diploma with, an Associates Degree in a Human Service Field, or a Bachelor’s degree in any field from an accredited college or university.
KNOWLEDGE, SKILLS AND ABILITIES:
- Must be able to effectively interact with consumers, families and service providers to maintain an adequate plan for each consumer on the caseload.
- Must be able to consistently and in a timely manner produce documentation as required by the HCS rule and billing guidelines.
- Must be flexible in schedule yet organized to keep up with demands of individual consumers and program requirements.
- Must be able to monitor the effectiveness of the services received by the consumers and communicate concerns to providers.
- Must have excellent verbal/written communication skills.
- Must have excellent time management and organization/filing skills.
- Physical capacity may include prolonged sitting, necessitate carrying supplies up to 30 pounds.
- Must have Valid TX DL and auto insurance to drive vehicles to transport consumers and/or their families and attend meetings at various sites. Local travel 60% Regional travel 20%.
- Applicant must be able to successfully participate, perform, and complete the skills required for CPR, First Aid, and PMAB certification.
Salary: $16.8269 hourly $35,000 annually
Position:435
Heart of Texas Region Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:
Benefits:
Employer paid Health Insurance, no copays, no deductibles, 0 cost most prescriptions*
Employer paid Dental Insurance
Employer paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Employee Assistance Program
Payroll Direct Deposit
12 paid Holidays per year
Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
**Certain Requirements Apply**
Generous Paid Time Off (PTO) - begins after 3 months of full time employment
Department: Developmental Services
This is a full time position
Jobs page provided by 