Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR)- Accounts Receivable Specialist (Waco, TX)

The Accounts Receivable Specialist is responsible for managing the full accounts receivable lifecycle, including billing, collections, cash application, and reimbursement tracking. This role plays a key part in optimizing cash flow, reducing outstanding receivables, and ensuring accurate revenue recognition in a behavioral health setting with Medicaid, grant, and third-party funding sources.
This role directly impacts the organization’s cash flow, revenue accuracy, and financial sustainability by ensuring timely collections, aid in minimizing denials, and improving overall revenue cycle efficiency.

Examples of work performed

Monitor and manage accounts receivable aging reports
Follow up on outstanding balances and collections
Investigate and resolve billing discrepancies
Support and aid in billing processes (Medicaid, insurance, grants, and self-pay)
Retrieve authorization documentation requested for billing services
Track reimbursement timelines and variances
Apply payments to appropriate accounts and invoices
Reconcile cash receipts to general ledger
Assist with daily and monthly cash reconciliation
Analyze trends in collections, denials, and aging
Prepare reports on revenue cycle performance
Identify and escalate issues impacting cash flow
Assist with aging reports for denials & zero pays
Coordinate with billing and program staff to resolve issues
Maintain compliance with payer requirements and internal policies
Ensure proper documentation for audit and reporting purposes
Work closely with accounting, finance, and program teams
Support Financial Analysts with revenue data and insights

Experience and Education

HS Diploma/GED Required
Associates, bachelor's or equivalent experience preferred
2-5 years of experience in accounts receivables, billing, or revenue cycle
Resume REQUIRED

Knowledge, Skills, and Abilities

Must be proficient in Microsoft Office Excel and financial systems
Must understand revenue cycle processes
Ability to problem solve and have investigative skills
Strong attention to details
Ability to manage multiple accounts and deadlines
Must have strong communication and follow-up skills
Must have valid driver's license and current and continued liability insurance.

Position: 836

Salary: Hourly $21.6346 Annually $45,000.00

Hours: Mon-Fri 8am-5pm

Benefits:
Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance, no copays, no deductibles, 0 cost most prescriptions*
Employer paid Dental Insurance
Employer paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Employee Assistance Program
Payroll Direct Deposit
12 paid Holidays per year
Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
**Certain Requirements Apply**

Generous Paid Time Off (PTO) - begins after 3 months of full-time employment

Department: Administration
This is a non-management position
This is a full time position

Visit Careers at Heart of Texas Behavioral Health Network

Personal Information

* First name
* Last name
* Email

Other Information

* Do you have a valid driver's license AND current auto liability insurance? Yes No

* Are you at least 18 years of age? Yes No

* Can you pass a mandatory background check? Yes No

Salary desired If hired when will you be able to start? What shifts (days,hours,etc) can you work? Have you ever worked for us before? If yes, please state where, what position, and supervisor's name.