District Sales and Operations Manager (Atlantic Beach, NC; Barnegat Light, NJ; ...)

• Assess and remove barriers to performance from the store managers’ workload
• Support store managers in their endeavor to achieve sales and payroll goals
• Ensure region-level resources are being maximized and effectively deployed
• Manage the performance and development of all outlying store managers
• Engage in one-on-one coaching and direction on a daily basis
• Effectively lead and facilitate weekly (each Monday) district meetings that educate, motivate, and ultimately produce key behavior changes to drive business performance
• Conduct sales planning, goal setting, and effectively strategize within the local business environment
• Successfully deliver brand results and ensure all resources are effectively/efficiently implemented
• Support, execute, and promote all sales, promotions, and local initiatives
• Provide coaching, training, and timely feedback to drive store management development of sales process and unit-level management
• Able to process data to help manage performance of all outlying store managers
• Responsible for merchandising in each retail location, working with the Buying Department and training managers and staff to merchandise effectively
• Responsible for merchandising stores on as-needed basis.
• Coach all store managers on scheduling & payroll management
• Hold store managers accountable for sales and payroll goals/budgets
• Attend buyers weekly huddle, provide list of needed SKUs, and report on trends, maintaining feedback with buyers throughout the week
• Meet with CEO weekly to review issues and action items
• Conduct store audits, reviewing with manager their needs, sales, payroll & schedule
• Ensure managers stay within budget
• Respond to stores that need help and go to their location to assist, including covering shifts at stores
• Purchase hard goods
• Liaison with the CEO to ensure cohesive communication and lockstep execution
• Per direction of the CEO, implement changes to programs or processes, ensuring all sales associates achieve required behavior changes and performance metrics
• Additional sales management responsibilities include, but are not limited to: operational management, employee recruitment, recommendation of business improvement opportunities
• All other duties as required

• Minimum five years sales or operations management experience
• Ten years retail management experience preferred
• Proficient in Microsoft Office suite, Advanced in Excel
• Bachelor's degree in Business Administration, Sales, Marketing or other related field, or equivalent combination of education and experience.
• Valid driver's license with clean record (background check required)
• Strong training and coaching skills
• Ability to identify areas for improvement and immediately address them in an effective manner
• Ability to analyze and interpret sales data to identify trends and respond quickly to them
• Strong selling skills
• Extensive retail management skills and experience
• Independent, self motivated worker
• Strong communication and listening skills
• Organizational skills
• Team building and management skills
• Problem solving ability
• Strong analytical skills
• Strong negotiating and influencing skills
• Ability to use basic tools to hang signs, TV's, displays, etc.

• The work environment for this position is generally an indoor controlled environment with moderate noise levels
• Will be requested to work more than 45 hours a week and on weekends during the company’s in-season time period
• This position requires frequent on the road travel to store locations as needed
• May be requested to drive company vehicle to other locations

• Much time will be spent talking and hearing, as well as using hands to finger, handle, or feel
• Time will be spent standing, walking, sitting, and reaching
• Some time will be spent climbing, balancing, stooping, kneeling, crouching or crawling
• Expect to lift up to 25 lbs
• Adequate vision is required, including close, color, peripheral, depth perception and ability to adjust focus
• Some other physical demands come from continuous computer work, cash register work, sales floor work, events work, and mail order work
• Required to climb up and down ladders to assist with ceiling displays, hang signs, pictures and other products

Department: Kitty Hawk Kites
This is a management position
This is a full time position