Bingo Cashier (Green Bay, WI)

SALARY: $15.45/Hr Plus Tips
After successful completion of the probationary period, employee will receive off probation increase.

Tips average an additional $3.00-$5.00 an hour.

Shift Differential: 
Monday-Thursday (6pm to 6am) - $1.00 per hour worked
Friday 4pm to Saturday 4am       - $3.00 per hour worked
Saturday (4am to 4pm)                - $2.00 per hour worked
Saturday (4pm to 4am)                - $3.00 per hour worked 
Sunday 4am to Monday 6am       - $2.00 per hour worked

Scheduling includes every other Friday - Sunday off. 

POSITION SUMMARY:
Provide excellent guest services and work as part of a team to ensure that guests have a pleasant experience. Operate and perform cash transactions and ensure accurate sales to customers. Sell papers and electronics. Issue bingo cards to customers and maintains a log of bingo sales. Issue payouts for winning cards. 

DUTIES AND RESPONSIBILITIES:

• Provide excellent customer service for all internal and external customers of the Bingo operations at all times and in all activities.
• Cash in/Cash out customers while maintaining cash/cash equivalents and making every exchange carefully and accurately.
• Provide guests with information about the types of games played, promotions offered, and up sell bingo products.
• Inventory and reconcile supplies.
• Complete daily paperwork which includes all paymaster paperwork, count issued bank and revenues returned to verify the correct amounts and sign to attest the amounts.
• Collect information from winners of large payouts for completion of the W2-G form.
• Payout winning cards in accordance with winning card verifications and payment procedures.
• Perform floor duties as required to include emptying of ashtrays, making bags, counting the number of guests in assigned area, answering guests' questions regarding Bingo games, sessions, and other events.

• Knowledge of bingo games and operations.
• Knowledge of modern office practices, procedures, and equipment.
• Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
• Knowledge of principles and practices of public relations and customer service.
• Knowledge of cash handling.
• Skill in problem solving and sound decision-making.
• Skill in Bingo Operations and applicable laws, rules and regulations for Bingo operation.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to count money and supplies accurately to customers on a continuous fast paced environment.
• Ability to represent the organization in a professional manner, building respect and confidence.
• Ability to demonstrate outstanding guest service at all times.
• Ability to multitask job responsibilities.
• Ability to communicate, read, write clearly and concisely in English and apply mathematical skills.
• Ability to interpret a variety of instructions furnished in written and oral form.
• Must adhere to strict confidentiality in all matters. (Must sign a confidentiality statement prior to employment.)
• Must be willing and able to obtain additional education and training.
• Must pass a pre-employment drug screening. Must adhere to the Nation's Drug and Alcohol-Free Workplace Policy during the course of employment.
• Must pass a background security check with the Oneida Nation in order to meet the Employment Eligibility Requirements, Tribal/State Compact and/or Oneida Nation Gaming Ordinance as they pertain to the position. A temporary license or Gaming License issued by the Oneida Gaming Commission is required as a condition of employment and continuing employment within the Oneida Nation’s Gaming Division.

PHYSICAL REQUIRMENTS/WORK ENVIRONMENT:

• Frequently walk, sit, stand, each with hands and arms, talk and hear.
• Occasionally stoop, kneel, crouch, lift and/or move up to twenty-five (25) pounds.
• Irregular shifts, extended hours, evenings, holidays and/or weekend work is required.
• Work environment may NOT be smoke, noise or dust free.

MINIMUM QUALIFICATIONS:

• Must be eighteen (18) years of age or older.
• High School Diploma, GED Diploma, or HSED Certification is required within one (1) year of employment. Applicants age fifty (50) and older are exempt from this requirement.
• Previous cash handling experience.

Department: Bingo
This is a non-management position
This is a full time position
Closing Date: Ongoing Recruitment - Pool
Transfer Date: August 21, 2024