Crisis Line Counselor II (Ashland, KY)
Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.
Salary - $15 - $17/hourly
Educational Requirements: Bachelor's degree in human services
Duties/Responsibilities: Provides crisis, mental health, substance and suicide intervention counseling over the telephone, chat and text to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
Experience Required: This position requires organizational skills, as well as knowledge and skills in coordination of client care and referrals during a crisis. General knowledge of Mental Health, Substance Use and Crisis resources. Ability to deescalate callers in crisis and identify and suggest appropriate resources. Dispatch MCT if needed.
Salary - $15 - $17/hourly
Educational Requirements: Bachelor's degree in human services
Duties/Responsibilities: Provides crisis, mental health, substance and suicide intervention counseling over the telephone, chat and text to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
Experience Required: This position requires organizational skills, as well as knowledge and skills in coordination of client care and referrals during a crisis. General knowledge of Mental Health, Substance Use and Crisis resources. Ability to deescalate callers in crisis and identify and suggest appropriate resources. Dispatch MCT if needed.
This is a full time position