Customer Service Rep. (Ashland, KY)
Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.
Educational Requirements: High School Education
Duties/Responsibilities: The CSR will demonstrate knowledge and proficiency in all related aspects of Pathways Electronic Heath Record software, including posting daily schedules, verifying and auditing notes for billing accuracy, setting up client guarantors, running the client charge input log daily, and making any/all corrections as dictated by the report. All other duties as outlined in current job description.
Experience Required: Must be experienced in all office procedures, including typing, filing, etc. Customer service experience a plus, good communication computer, phone skills.
**Eligible for rate increase after 90 days and yearly evaluation based on performance.
Benefits
Educational Requirements: High School Education
Duties/Responsibilities: The CSR will demonstrate knowledge and proficiency in all related aspects of Pathways Electronic Heath Record software, including posting daily schedules, verifying and auditing notes for billing accuracy, setting up client guarantors, running the client charge input log daily, and making any/all corrections as dictated by the report. All other duties as outlined in current job description.
Experience Required: Must be experienced in all office procedures, including typing, filing, etc. Customer service experience a plus, good communication computer, phone skills.
**Eligible for rate increase after 90 days and yearly evaluation based on performance.
Benefits
- 401(k) company matches up to 4%
- Dental Insurance
- Vision Insurance
- Employee Assistance Program (EAP)
- Health Savings Account
- Health Insurance
- Life Insurance
- Short term - long term disability
- Accidental Insurance
- Critical Illness Insurance
- Paid Holidays
- Paid Vacation Days
- Sick Time
- Personal days
- Tuition reimbursement
- Mileage reimbursement
This is a full time position