Pathways Inc.- Customer Service Rep. (Ashland, KY)

Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.

Starting Salary: $15.00/hour

Education Requirements:

High School Diploma or GED required

Duties & Responsibilities:

Demonstrate knowledge and proficiency in Pathways Electronic Health Record (EHR) system
Post daily schedules and verify/audit notes to ensure billing accuracy
Set up client guarantors and run the client charge input log daily
Identify and correct errors based on system reports
Complete additional duties as outlined in the current job description

Experience Requirements:

Proficiency in general office procedures (typing, filing, etc.)
Strong computer skills required
Knowledge of standard office equipment

Special Skills:

Working knowledge of computer programs including Microsoft Office 365 (including Microsoft Outlook and Microsoft Excel)
Experience with Order Connect and Avatar EHR preferred
Strong attention to detail and accuracy in data entry
Ability to navigate multiple systems efficiently and manage tasks in a fast-paced environment

This is a full time position

Visit Careers at Pathways Inc.

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Administrative

Mental Health

Substance Abuse

IDDS

Organizational Development

Information Technology

Prevention

Management Non-mgt

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* Have you ever been excluded from Medicare or Medicaid? Yes No

* Can you show proof of your legal right to work in the United States? Yes No

* How did you hear about this position? * Desired Salary: * How many years of experience do you have in behavioral health? * If hired when will you be able to start? * Current Licensure: * Have you ever worked with Pathways before? If Yes, please provide dates of service:

If we contact you for a phone screen, when should we call? (pick as many slots as you wish) 8am to 11am 11am to 3pm 3pm to 5pm Any of these times Any of these times