The Desktop Support for Robinson Pharma, Inc. is responsible for responding to end user requests related to software/hardware errors, configuring new workstations, equipment move, change requests, and maintaining inventory.  Will also determining disk storage allocation, backup and restore requirements and redundancy needs.

  • Setting up/deleting user accounts, network printers, creating shares, and auditing levels of workstation security permissions.
  • Order and inventory control of IT supplies
  • Configuration, installation, imaging, and testing of software and hardware on corporate computing platforms
  • Manages maintenance of the current solutions which govern desktop and laptop hardware-software standards and configurations
  • Supports in monitoring of disk space, system and application errors, memory and swap space utilization, disk performance, CPU, and processes.
  • Will create/configure file systems, logical volumes, RAID; troubleshoot and repair file systems, Samba, NFS, Windows shares.
  • Monitor and maintain network stability, configure LAN interfaces; troubleshoot LAN and TCP/IP issues, DNS, DHCP configuration and troubleshooting.
  • Maintaining the SPAM/Virus prevention systems.
  • Data backup/recovery Windows and Linux.
  • Strong knowledge, experience with MS Exchange 2003 email messaging.
  • Microsoft Active Directory administration, Windows Server 2000 and 2003.
  • Maintaining department profitability through research, report analysis, identifying trends, defining problem, and developing appropriate responses.
  • Occasionally travel from/to other RP facilities
  • Other duties as assigned

  • Bachelor's Computer Science degree and 3 or more year related computer, Information Technology and/or combination of education and experience.
  • Excellent written and verbal communications skills, as well as detail oriented organizational skills.
  • Good customer service
  • Adapt in fast pace work environment and able to deal with multiple critical task/issues.
  • Understanding of complex software applications, system back-up and data security techniques, and at least 3yrs+ experience performing Sys Admin functions in a LAN/WAN environment.
  • Energetic, self-driven with strong desire to learn and achieve.
  • 3-5 years experience providing server, network administration and end user support in a mixed Windows Linux (Centos, Redhat). Network environment required.
  • Proficiency in one or more Microsoft application development languages with 2 to 3+ years experience (ASP/ASP.NET, ADO.NET, C++, C#, Visual Basic .NET)
  • Proficiency in one or more of the following development methodologies (Object-Oriented Development, Component based development, patterns and Design for reuse)
  • Database SQL (Query Language)
  • Wireless Network experience, Microsoft Mobile devices, Sonicwall Firewall and VPN.
  • HP Procurve Switches, Symantec.
  • Dell laptops and desktops, HP and IBM Servers, and tape backup devices.
  • Knowledge of a suite of office software packages.

What We Offer: 

  • Competitive Wages
  • Medical & Dental (company pays 75% of employees HMO plans)
  • Discounted Vision
  • 401k match up to 3% of your salary
  • Paid Holidays
  • Vacation Days
  • Sick Days
Robinson Pharma is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Robinson Pharma takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.

Robinson Pharma, Inc will conduct a background check by using a third-party vendor to conduct such background investigations.  After acceptance of an offer, you will be asked to complete and deliver authorization, consent and release of all background information.  Employment will be 'at-will' and may be terminated at any time, with or without notice by either party in writing.


This is a non-management position
This is a full time position

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