Technical Specialist (Intermediate) CBP (Washington, DC)

VCI is seeking an Administrative/General Clerk for the Office of Human Resources Management (HRM), U.S. Customs and Border Protection (CBP). Administrative Support Services are needed to supplement HR staff at the CBP Hiring Center, the CBP Processing and Servicing Center, and the other Talent Management Directorate (TMD) Divisions.

Duties: 

Positions are located in an office setting and are primarily sedentary in nature. The following are very brief descriptions of tasks covered under this scope of work. The task items listed below are typical but not intended to be all-inclusive.Contract personnel assigned to the Front Office function shall perform the following office operations, including but not limited to:
Front Office Intermediate Technical Specialist

•  Support various HR programs by developing presentation material, tracking tools, and program ideas;

•  Contribute to data analytics and metrics reporting;

•   Resolve employee questions and concerns quickly and tactfully;

• Provide guidance on new process improvements, system enhancements, and collaboration ideas

• Formulate responses for high level Congressional inquiries, correspondences, and tasks;

• Consult with Front Office HR personnel to develop employee engagement programs and initiatives;

• Engage with senior leadership to articulate results and responses;

• Practice strong business acumen to convey an effective message with internal and external customers, business partners, and senior level leadership;

• Prepare, review and reconcile documentation in electronic and/or hard copy format, including editing, updating, consolidating, formatting and manipulating documents in software applications to include but not limited to Microsoft (MS) Word, Excel, PowerPoint, Publisher, and MS Visio.
• Develop and/or improve the quality of existing documentation for technical presentations and statistical reports in support of program management functions. Work products may be in applications including but not limited to MS Word, Excel, PowerPoint, Publisher, MS Visio and Internet browsers.

Technical Skills:

•  Advanced knowledge and proficiency in Microsoft Office products
• Effective communication skills (both written and verbal) with the ability to prepare and make group/executive presentations
• Resourcefulness, initiative and skill to function in a fast-paced environment
• Attention to detail in goal/task accomplishment with minimal supervision
•  Professionalism and the ability to interact effectively with others
• Ability to meet planned and unscheduled deadlines in a timely manner
• All personnel shall be able to work independently.

Qualifications

•  BS/BS degree
• 5+ years of relevant experience
• Knowledge of Microsoft Office, Adobe
• US citizenship and English fluency
• Meet DHS Suitability Adjudication and Obtain Clearance. Must sustain said clearance throughout term 

VCI is a privately held Service Disabled Veteran Owned, quickly growing company with headquarters in Huntsville, AL within 5 miles of the Redstone Arsenal and NASA Marshall Space Flight Center. Established in 2004, and now celebrating 20 years of excellence in providing quality products and services to the Department of Defense. VCI is looking for candidates for key positions to perform work as part of an exciting new opportunities. This is very exciting work having to do with rapid integration and deployment of advanced capabilities into our operating forces. Our benefits package includes medical, dental, vision, Long Term Disability, Life Insurance, Short Term Disability, paid time off, paid holidays, flexible spending account, employee assistance program, tuition assistance program, 401k Plan ,as well as a fun and enthusiastic work environment! 

To Apply:
VCI offers a team-oriented work environment and a competitive compensation and employee benefits package. If you have a commitment to excellence and want to join our team of top caliber professionals, we invite you to submit your resume electronically.

This is a full time position
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